Refund policy

Try 30fps on the Free plan before you pay — it needs no card. Paid plans are monthly subscriptions you can cancel at any time. A refund can be asked for only on the day you paid or the day after. After that, payments are final.

• You ask within two days. Email us on the day the payment was made, or by midnight Indian Standard Time on the next day, and we refund it in full. For example, if you paid on a Monday, ask by Tuesday midnight.
• We charged you by mistake — twice for the same month, or after you had cancelled. Money we should never have taken is always returned, whenever you notice it.

• Any request made after the day following the payment, for any reason.
• Renewals, once those two days have passed. Cancel before your renewal date to stop the next charge.
• Partly used months.
• Accounts suspended for breaking our terms of service.
• Changes Instagram or Meta make to their platform that limit what automation can do. We will tell you if that happens, and you can cancel.

You can cancel from your account settings at any time. Your plan keeps working until the end of the month you have paid for, then moves to the Free plan.

Email hello@30fps.in from the email address on your account, on the day you paid or the next day, with the payment ID from your receipt. The time your email reaches us is what counts. We reply within 3 working days.

Please write to us before raising a dispute with your bank or card issuer — it is almost always faster.

Approved refunds go back to the payment method you paid with, for the full amount including taxes. They usually reach you within 5 to 7 working days, though some banks take longer to show them.

30fps.in, Flat 4, Stay Home, Shark Fitness Studio (SGR), Marathahalli, Bengaluru, Karnataka 560037, India. Email hello@30fps.in.